• Client Services Associate

    Location US-PA-Willow Grove
    Posted Date 2 weeks ago(11/8/2018 9:59 AM)
    Position ID
    2018-25330
    Category
    Client Services
    Zip
    19090
  • Overview

    Client Services Associate, Willow Grove, Pediatrics Home Care

     

    Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

     

    BAYADA Pediatrics is currently seeking a Client Services Manager to join our Willow Grove office. Client Services Associates at BAYADA assist in leading field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload (through relationship building and recruiting efforts) and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development.

    Responsibilities

    • Answer client inquires, take referrals, and schedule home care services
    • Source, interview and orient reliable and compassionate clinical staff (nurses and or home health aides)
    • Develop strong and lasting relationships with referral sources and community resources
    • Facilitate local marketing and recruiting events to build a strong presence in the community
    • Manage a caseload of clients including staffing, scheduling and operations and administration

    Qualifications

    • Minimum of a Bachelor’s Degree
    • Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
    • Ambition to grow and advance beyond current position
    • Proven communication and PC skills
    • Desire to work in a collaborative, team oriented environment.
    • Exceptional customer service skills.

     

    Posted Date

    11/8/2018