• Client Services Manager-Home Care

    Location US-VT-Brattleboro
    Posted Date 3 weeks ago(10/30/2018 1:03 PM)
    Position ID
    2018-25248
    Category
    Client Services
    Zip
    05301
  • Overview

    WANT TO BE PART OF THE BEST IN THE BUSINESS?

    JOIN OUR BRATTLEBORO, VT HOSPICE TEAM! 

     

    Our Vermont Brattleboro Hospice Programs office is seeking a Client Services Manager to coordinate services for our clients.  If you are a caring, dedicated professional who possesses strong communication skills and a true desire to help others, this is the position for you!

     

    In this role, you will interact with clients and families, referral sources, field staff, and members of the local medical community. You will be a resource for families, answering general questions, trouble shooting issues, and staffing cases.  You will ensure that cases are running smoothly, and that shifts are filled with best-in-class staff.  Your important work will allow clients to receive quality care in the comfort and safety of their own homes.

      

    Responsibilities

    • Receiving and processing requests for hospice services
    • Scheduling caregivers 
    • Addressing customer service issues 
    • Reviewing time sheets and facilitating weekly payroll
    • Reviewing and updating employee files for compliance audits

      

     

    Qualifications

    • Bachelor’s Degree required
    • Willingness to learn and assist office staff as needed
    • Excellent time management and strong attention to detail
    • Exceptionally strong work ethic
    • Team player with an “all hands on deck” attitude, organized/able to multitask

     

    EOE

     

     #CBPost

    Posted Date

    10/30/2018