• On-Call Manager, Hospice

    Location US-VT-Norwich
    Posted Date 1 month ago(10/16/2018 11:43 AM)
    Position ID
    Client Services
  • Overview



    Help our Hospice clients receive best in class service in this crucial position within our practice!


    Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives? We’re BAYADA Home Health Care—a leading home health care company—and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.




    The On-Call Manager is responsible for triaging calls during non-business hours for our Hospice clients, staff, etc. We provide 24 hours of care, so we will need you to take call starting at 5pm on Friday until 5pm Sunday. You will also be required to work in the office Saturday and Sunday, 8:30am-5pm.  Our offices are located in Rutland, Norwich, Burlington and Brattleboro, VT with one additional location in Concord, NH. You must be local to one of them. This position will be an every weekend role.


    The ideal candidate will have staff scheduling experience and be able to multi-task in a high volume office in a compassionate manner. Responsibilities include returning calls promptly, covering call-outs, problem solving, handling emergencies, and coordinating all clinical issues with the on-call nurse.

    If you enjoy helping others, are seeking a position that will allow you to work from home, and looking to be part of a supportive office team, this could be the job for you!


    You will be trained in the office to manage this position from your home.  You will be responsible for coverage of all 5 Hospice offices within the division.


    The following are the minimal requirements for this position:


    • Staff scheduling experience (within home care preferred)
    • Strong customer service skills
    • Ability to multi-task with a sense of urgency in a fast pace environment.
    • Strong computer skills a must
    • HS Diploma is required
    • Advanced Training or Certification in Health Care/Associate Degree [i.e LPN] / 4 year Degree is preferred


    Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.



    Posted Date