• Director of Clinical Operations - Senior Living

    Location US-MD-Glen Burnie | US-VA-Falls Church
    Posted Date 2 weeks ago(7/11/2018 12:45 PM)
    Position ID
    Clinical MGT/Nurse MGT/QA
  • Overview

    BAYADA Home Health Care, a premier Home Health Care provider, is seeking a health care professional with management experience to fill the position of Director of Clinical Operations for MD and VA.  We are looking for a dynamic leader who will partner with Directors and Clinical leadership to provide education and support.  The qualified candidate will understand how to maintain the highest levels of client care and customer service while demonstrating the ability to build relationships.  Our leaders believe in our values of compassion, excellence and reliability and use them to guide how they work with our clients and employees. 


    As Director of Clinical Operations, you will collaborate directly with office Directors and Clinical Leadership team members to ensure a high-level client service, clinical excellence, quality, and adherence to policies and procedures in accordance with the BAYADA Way.  You will be accountable for supporting clinical leaders in the offices toward effective execution of 1) episodic case management, 2) high quality clinical care, and 3) professional development for the clinical team.


    Responsibilities include:

    • Function as a consultant to office Directors, in collaboration with the Division Director who oversees 4 Senior Living offices in MD including Towson, Montgomery County and Glen Burnie and one office in Falls Church, VA.
    • Participate in strategic planning for divisional growth, market development, and program design.
    • Participate in the hiring, development, and support of clinical leaders and high potential clinicians across multiple disciplines.
    • Mentor clinical staff and facilitate successor planning.
    • Serve as the Division Lead in working with the local Clinical Leadership teams, as well as Home Health practice leadership, to implement new processes & procedures, assist with design of new process improvement programs, and oversee clinical program implementation across the division.



    • Clinically focused, professional licensure (RN; PT; OT; or other applicable) 
    • 5-7 years proven, progressive experience in home care.
    • 5+ years supervisory experience within a Medicare Certified Home Care Agency.
    • Demonstrated expertise in episodic case management, high quality clinical service delivery, and multidisciplinary team management.
    • Understands and connects with the BAYADA Way.
    • Strong interpersonal, communication, and leadership skills.

    Posted Date


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