• Client Services Manager, Home Health Care

    Location US-PA-Bethlehem
    Posted Date 1 week ago(6/15/2018 1:18 PM)
    Position ID
    Client Services
  • Overview

    Client Services Manager - Home Health Care

    Bethlehem, PA



    BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Bethlehem, PA office. If you are looking for an exciting career opportunity in a growing industry, this could be the position for you!


    Are you passionate about building relationships? Do you have leadership experience? Are you looking to enhance your management skills? This is an excellent opportunity to work as part of a large collaborative team. In addition, you will be responsible for growing, developing, and managing all aspects of a caseload, including fiscal oversight. 


    BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.



    As the Client Services Manager at BAYADA Home Health Care, you will collaborate with an interdisciplinary team to ensure that our clients receive quality home health care and superior customer service. The Client Services Manager will support the office’s growth through long-term relationship building and follow-up with clients, physicians, referral sources, and community organizations.  In addition, you will partner with the Clinical Manager to provide administrative supervision and on-going support of field clinicians through strong, communicative relationships. 


    Responsibilities include: 

    • Taking referrals for home health services for new clients
    • Assigning nurses and aides to cases
    • Coordinating and managing the clinicans' schedules
    • Data entry of medical information
    • Tracking and follow up of MD orders
    • Recording and processing daily tasks in an Electronic Medical Records system
    • Supporting and assisting Clinical Managers with day to day operations
    • Answering telephone calls
    • Processing payroll
    • Assisting with other tasks and projects as needed


    The ideal candidate will possess an energetic team spirit, motivational attitude, and have strong customer service, interpersonal and organizational skills.  The ability to multi-task and maintain high productivity in a busy, fast-paced environment is essential.


    Qualifications include: 

    • Bachelor's Degree
    • Strong computer and data entry skills
    • Prior healthcare experience preferred
    • Knowledge of medical terminology is desirable
    • Prior home care experience/knowledge of Medicare a plus
    • Professional, positive and team-oriented demeanor
    • Excellent communication and interpersonal skills
    • Creative Problem Solver and strong multi-tasker


    With more than 300 offices nationwide, the employees of BAYADA grow together. From comprehensive in-house orientation and training to ongoing mentoring and support, you’ll feel the difference higher standards make.  BAYADA is proud to offer a comprehensive salary and benefits package, and excellent opportunities for growth.  Apply now for immediate consideration.


    BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status. 






    Posted Date


    Connect With Us!

    Not ready to apply? Connect with us for general consideration.