• Client Services Manager, Hospice Full-time

    Location US-DE-Wilmington
    Posted Date 1 week ago(6/14/2018 8:47 AM)
    Position ID
  • Overview

    BAYADA Hospice, a specialty of BAYADA Home Health Care, is committed to delivering the finest hospice services in the country.  


    We believe that our clients and their families deserve care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to become a part of a caring, professional team that is instrumental in providing the highest quality hospice care to our clients. We are seeking a team oriented, compassionate Client Services Manager to join our Wilmington, DE Hospice office.


    Some cities our new Wilmington office will be covering include:

    • Bear
    • Middletown
    • Smyrna
    • Dover


    As a Client Services Manager, you will use your attention to detail, organizational and computer skills to assist with scheduling, payroll, invoice reconciliation, customer service and overall office support.   You will assist with the coordination of  new employee onboarding paperwork and ensure employee files are compliant and up to date.  You will use your strong communication skills to provide caring, compassionate customer service to patients and families.  You will help oversee the scheduling process including communicating schedules to field staff, updating staff on client concerns, and performing data entry to track schedules. You will also provide back-up support in the areas of recruiting care-givers, staff orientations and coordinating volunteers.


    This is a wonderful opportunity for a caring leader who wants to help make a difference in the lives and care of our clients.


    Position Qualifications:

    • Bachelors Degree, graduate degree preferred
    • Prior experience in healthcare, homecare, hospice or social services
    • Excellent computer skills (previous data entry experience)
    • Experience processing payroll
    • Strong phone skills
    • Ability to communicate effectively and compassionately
    • Strong desire to help others
    • Office management experience preferred


    If you share our core values of compassion, excellence, and reliability, build a rewarding career with us and make a difference in people’s lives.  


    Apply now for immediate consideration. EOE.





    Posted Date


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