• Staffing Manager, Client Service, Home Care

    Location US-MA-Marlborough
    Posted Date 6 days ago(5/16/2018 9:08 AM)
    Position ID
    Client Services
  • Overview




    Client Service Manager, Marlborough, MA Area!


    BAYADA Home Health is currently seeking a Client Service Manager to join our NEW Assistive Care office. Client Service Managers at BAYADA lead and manage field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload (through relationship building and recruiting efforts) and on-going case management. They must be able to thrive in a fast paced environment.



    Your responsibilities will include:

    • Answer client inquires, take referrals, and schedule home care services
    • Source, interview and orient reliable and compassionate clinical staff
    • Develop strong and lasting relationships with referral sources and community resources
    • Facilitate local marketing and recruiting events to build a strong presence in the community
    • Manage a caseload of clients including staffing, scheduling and operations and administration


    The ideal candidate will possess:

    • Minimum of a Bachelor’s Degree
    • Prior health care, home care, staffing, recruiting or account management experience preferred
    • Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
    • Exceptional customer service skills.


    Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.





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