Data Reporting Analyst, Entry Level

Location US-NJ-Pennsauken
Posted Date 3 days ago(2/14/2018 2:59 PM)
Position ID
2018-21107
Category
Business Analysis
Zip
08109

Overview

BAYADA Home Health Care is dedicated to keeping people safe at home with comfort, independence, and dignity. Since 1975, caring for people at home has been our passion and gives meaning to the work we do each day. Values-based and mission driven, BAYADA is on its way to realizing its vision of helping millions of people worldwide experience a better quality of life at home.

 

BAYADA Home Health Care is seeking a Data Reporting Analyst with experience in customer service, project management and technology expertise to assist in our Clinical Standards and Leadership office (CSL), located in Pennsauken, NJ. In this role, you will be assisting our clinical support staff in overseeing a learning management system (LMS) and project management responsibilities. The LMS currently has a user base of approximately 5000+ end-users. You will be required to manage and support technical platforms including Windows 7 and 10 Operating Systems, MS Office software, proprietary applications and more. In addition you will be providing daily customer service assistance via verbal, virtual and written communication.

 

Responsibilities

Primary responsibilities  for the Data Reporting Analyst include:

 

  • Provide customer service and expertise for learning management data base for office staff, field clinicians and external customers. 
  • Provide project management methodologies.
  • Assist with the organization, design and implementation of all aspects of the continuing education program.
  • Management and resolution of customer support issues via emails, webinars and telephone communication.
  • Independent preparation of reports, analysis of data and metrics and presentations.

Qualifications

Qualifications

  • Four (4) year college degree preferably in Information Systems Management, Computer Science, Instructional Design/learning technology or related IT/Health Care field.
  • Two (2) years relevant work experience or comparable software experience.
  • Prior health care or home care experience preferred.
  • Possesses effective project management skills.
  • Proficient in basic business software applications.
  • Outstanding computer skills and knowledge of relevant software including Captivate, Articulate, MS Office and current Internet and e-learning technologies.
  • Experience preparing metrics, reports and analysis for management
  • Demonstrates excellent leadership, interpersonal, and motivational skills
  •  Proficiency in Excel:  pivot tables, V-lookups, etc.
  • Soft skills - strong verbal and written communication skills; ability to build relationships; customer service; act as liaison between internal customers and LMS vendor; professional demeanor; comfort level interacting with all levels within the organization

BAYADA Offers:

 

  • Comprehensive salary
  • Medical / Dental / Prescription / Vision
  • Paid time off
  • Tuition reimbursement
  • 401k with company match

 

Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in Moorestown, NJ BAYADA employs more than 25,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 320 offices. For more information, visit bayada.com. EOE

 

 

Posted Date

2/14/2018

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