Client Services Associate - Scheduling Coordinator

US-AZ-Tucson
1 month ago(12/18/2017 3:36 PM)
Position ID
2017-20949
Category
Administrative/Clerical
85715

Overview

Client Services Associate (Scheduling Coordinator)

 

BAYADA Home Health Care, is seeking a professional, responsible and dedicated individual to coordinate home care services for our adult clientele in our East Tucson Assistive Care Office.  In this role, you will become a member of a cohesive team dedicated to ensuring our clients get the best possible care within the comfort of their own homes.  The successful candidate will have the ability to build strong relationships with families, staff, and referral sources.  You must be highly motivated and possess the desire to build a career within the office and company. The demonstrated ability to multi-task and problem solve in a fast paced environment is a must.

 

Are you just starting out in your career and looking for an opportunity to grow and become a leader in the healthcare industry?  We are looking for an energetic and enthusiastic new member to join our team. This position has the potential to grow quickly into a Client Services Manager with much higher income potential and eventually into greater leadership opportunities in the future.  

 

We want passionate individuals who want to make a difference in the lives of our clients!  The hours for this position are Tuesday thru Saturday, 8:30am-5:00pm - some over time may be required to serve the client at the highest level.  

 

 

Watch these videos to get a better understanding of the position and our organization.  

 

  • A day in the life of a CSM with Bayada Home Health Care:  

 

  • The BAYADA Way

 

 

 

Responsibilities

  • Answer client inquires, take referrals, and schedule home care services
  • Source, interview and orient reliable and compassionate clinical staff
  • Develop strong and lasting relationships with referral sources and community resources
  • Facilitate local marketing and recruiting events to build a strong presence in the community
  • Oversee a caseload of adult skilled nursing clients to including staffing, scheduling and operations and administration
  • Handling compliance (ensuring field staff are in compliance with CPR, annual tests, PPD's etc).
  • Work independently while managing clients and family dynamics

Qualifications

  • Minimum of a Bachelor’s Degree
  • Strong Customer Service experience necessary
  • Experience with Home Care, Case Management, or Recruiting a plus
  • At least 2 years of professional work experience.
  • Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
  • Superior attention to detail and high diligence with documentation while following healthcare policies and procedures
  • Ambition to grow and advance beyond current position
  • Proven communication and PC skills

 

Rewarding work, a fulfilling career and compassionate colleagues are just a few of the many reasons why the most talented and admired healthcare professionals make BAYADA their employer of choice.  Become part of a caring, professional team that provides the highest quality care while developing your career with an industry leader. 

 

We offer comprehensive salary and benefits package including:

  • Medical/Dental/Prescription/Vision
  • Paid time off / Sick time
  • Tuition reimbursement
  • 401k with company match
  • Short/long term disability 
  • Free Life Insurance

 

Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.

 

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Posted Date

12/18/2017

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