Client Services Associate - Home Care Services

US-MN-Plymouth
3 weeks ago
Position ID
2017-20191
Category
Administrative/Clerical
55441

Overview

Client Services Associate (Scheduling Coordinator), Minneapolis, MN

 

BAYADA Home Health is currently seeking a Client Services Associate (Scheduling Coordinator) to join our Plymouth, MN Pediatric office.  Client Services Associates at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload and on-going case management. The successful candidate must be highly motivated with a strong work ethic and posses the desire for growth and professional development. This an integral part of the BAYADA office team and has the ability to work with staff of all levels along with clients and their families. The hours for this position are Monday through Friday, 8:30am-5:00pm, however some extra hours could be required to perform the duties of the job.

 

As an Associate you will have the opportunity to grow into a Client Services Manager which offers even stronger income potential and growth opportunities!

 

Are you looking for a challenge and an opportunity to grow in your career?  Love a fast paced environment with financial growth and leadership opportunities?   We are looking for an energetic and enthusiastic new member to join our team.    

 

We want passionate individuals who want to make a difference in the lives of our medically fragile children!  Watch the informative videos below to learn more about the role and the company:

 

For a better understanding of the position, please watch this brief video.  

 

 

 

We are looking for a passionate person who wants to make the difference in lives of medically fragile children.  Organization, follow through drive and determination are all traits that will help you succeed in this role.  Find your purpose with BAYADA and LOVE WHAT YOU DO!

Responsibilities

  • Answer client inquires, take referrals, and schedule home care services
  • Develop strong and lasting relationships with referral sources and community resources
  • Oversee a caseload of medically fragile pediatric clients to including staffing, scheduling and operations and administration
  • Handling compliance (ensuring field staff are in compliance with CPR, annual tests, PPD's etc).
  • Work independently while managing clients and family dynamics
  • Build relationships with the clients and staff to ensure staffing concerns are met

Qualifications

  • Minimum of a Bachelor’s Degree
  • Strong Customer Service experience necessary
  • Experience with Home Care, Case Management, Recruiting a plus
  • At least 2 years of professional work experience.
  • Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
  • Superior attention to detail and high diligence with documentation while following healthcare policies and procedures
  • Ambition to grow and advance beyond current position
  • Proven communication and PC skills

 

Rewarding work, a fulfilling career and compassionate colleagues are just a few of the many reasons why the most talented and admired healthcare professionals make BAYADA their employer of choice.  With more than 300 offices worldwide including India and Germany, BAYADA Home Health Care believes that our clients and their families deserve home health care delivered with compassion, excellence and reliability.  Become part of a caring, professional team that provides the highest quality care while developing your career with an industry leader. 

 

We offer comprehensive salary and benefits package including:

  • Medical/Dental/Prescription/Vision
  • Paid time off / Sick time
  • Tuition reimbursement
  • 401k with company match
  • Short/long term disability 
  • Free Life Insurance

 

Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in 22 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.

 

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Posted Date

10/30/2017

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