Client Services Manager-Hospice

Location US-VT-Norwich
Posted Date 4 months ago(10/10/2017 11:32 AM)
Position ID


BAYADA Hospice, a specialty of BAYADA Home Health Care, is committed to delivering the finest hospice services in the country.  


We believe that our clients and their families deserve care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to become a part of a caring, professional team that is instrumental in providing the highest quality hospice care to our clients. We are seeking a team oriented, compassionate Client Services Manager to join our Norwich, Vermont Hospice office as an Associate.


As an Associate, you will use your attention to detail, organizational and computer skills to assist with scheduling, payroll, invoice reconciliation, customer service and overall office support.   You will assist with the coordination of  new employee onboarding paperwork and ensure employee files are compliant and up to date.  You will use your strong communication skills to provide caring, compassionate customer service to patients and families.  You will help oversee the scheduling process including communicating schedules to field staff, updating staff on client concerns, and performing data entry to track schedules. You will also provide back-up support in the areas of recruiting care-givers, staff orientations and coordinating volunteers.


This is a wonderful entry-level opportunity for a caring individual who wants to grow into a management role and help make a difference in the lives and care of our clients.


  • Bachelors Degree preferred.
  • Prior experience in healthcare, homecare, hospice or social services a plus
  • Excellent computer skills (previous data entry experience preferred)
  • Strong phone skills
  • Ability to communicate effectively and compassionately
  • Strong desire to help others


If you share our core values of compassion, excellence, and reliability, build a rewarding career with us and make a difference in people’s lives.  


To learn more about this opportunity and to apply online, click "apply for this position online" below, or visit us at  Feel the difference higher standards make! EOE.


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