Client Service / Staffing Manager, Client Service, Home Care

US-MA-Newton
2 months ago
Position ID
2017-19734
Category
Client Services
02466

Overview

GREAT OPPORTUNITY TO USE YOUR CASE MANAGEMENT SKILLS AND HELP OUR HOME BOUND CLIENTS!

 

Staffing / Client Service Manager, Newton, MA Home Care

 

BAYADA Home Health is currently seeking a Staffing / Client Service Manager to join our Newton, MA office. Staffing / Client Service Managers at BAYADA lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload (through relationship building and recruiting efforts) and on-going case management. They must be able to thrive in a fast paced environment.

 

Responsibilities

Your responsibilities will include:

  • Answer client inquires, take referrals, and schedule home care services
  • Source, interview and orient reliable and compassionate clinical staff
  • Develop strong and lasting relationships with referral sources and community resources
  • Facilitate local marketing and recruiting events to build a strong presence in the community
  • Manage a caseload of clients including staffing, scheduling and operations and administration

Qualifications

The ideal candidate will possess:

  • Minimum of a Bachelor’s Degree
  • Prior health care, home care, staffing, recruiting or account management experience preferred
  • Demonstrated record of strong interpersonal skills and of successfully taking on increased responsibility
  • Exceptional customer service skills.

 

Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.

 

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Posted Date

9/30/2017

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